Senior Data Analyst - Insights & Solutions

The role exists to accumulate deep business knowledge, confidently deliver insights & advice which leads to actionable, measurable & sustainable business opportunities, and ensure the provision of best practice service & support.

This is critical role which will meaningfully contribute to business performance, and can help improve productivity, and enable an amazing customer outcome.
 
Major accountabilities of position:

• Obtain a deep understanding of the business strategic and tactical priorities to ensure that the information, analysis & reporting needs of the business are delivered in an effective manner.
• Execute an effective prioritisation and planning process to ensure business requests are understood, strategically aligned, prioritised, planned and executed.
• Provide timely advice to leadership teams and managers to help interpret the information they receive, package clear actionable insights and thereby influence business decisions
• Educate, support and embed the effective and efficient use of performance reporting and analytics 
• Develop and maintain portfolio, trend, performance and benchmark analysis and reports
• Develop/leverage reports and analysis tools to deliver insights
• Promote & enable self service capability
• Identify insights to improve business performance and grow value including for example new business models and segment strategies
• Strategically manage the capture and sharing of best practice insights across the business
• Understand, help establish, and track to Service Level Agreements: prioritising and escalating where appropriate.
• Use a combination of knowledge, data & analysis to identify current and emerging risks including for example performance or reputation risk.
• Collaborate with the broader BTAS, CEE & IDS team to glean further insight, particularly from in-field teams with front line and direct customer contact.
• Collaborate with other Portfolio Managers within DSI to help establish cross-business unit forums and best practice.
• Manage & contribute to DSI's input to the annual planning process and operating plan metrics, with ongoing forecasting
• Develop & maintain relevant and timely information for sales forums to enable effective decision making and achievement of targets/forecasts
• Provide high quality analytical support by developing, clarifying and documenting business requirements, identifying appropriate data sources, extracting/cleansing data, developing appropriate presentation formats and explaining outputs to requesting manager

For further information on this role or to confidentially apply, please contact Matthew Fisher on 02 8227 9200 or email on mattf@ethoscorp.com.au  should you have any questions. Please apply directly via the Apply for this job button.

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